FAQs

Frequently Asked Questions

Aqua Ultra is a BIS and ISI-certified brand known for advanced RO, UV, UF, and Alkaline purification technologies. Our purifiers ensure safe, clean, and great-tasting water while being affordable, durable, and energy-efficient.

Indicators of required servicing include:

  • Reduced water flow
  • Unusual taste or odour
  • Filter replacement indicators

Warning lights (in smart models)
Regular servicing prevents performance issues.

We offer a 1-year off-ste warranty, covering Booster pump and Power supply against manufacturing defects.

You can reach us through:

  • Customer care number (+91 787 000 5005)
  • Email support (support@aquaultra.in)
  • What’sApp assistance ( 787 000 5005)

Yes! Our purification process removes chlorine, heavy metals, and impurities, making water taste fresher and healthier. The TDS controller further enhances flavour.

Yes, we offer high-capacity commercial purifiers for offices, restaurants, schools, and industries. Contact us for recommendations based on your water needs.

Aqua Ultra is a BIS and ISI-certified brand, meaning our products meet strict quality and safety standards. We have received thousands of positive reviews from satisfied customers across India. Our purifiers are tested for durability, performance, and efficiency, ensuring reliability. Additionally, our nationwide service network and customer support team provide assistance whenever needed.

You can find genuine customer reviews on:

  • Our official website
  • E-commerce platforms like Amazon & Flipkart
  • Google Reviews
  • Social media platforms

  • our customers share their experiences, and we value their feedback to continuously improve our products and services.

Our purifiers use multi-stage filtration that includes Reverse Osmosis (RO), Ultraviolet (UV), Ultrafiltration (UF), and Alkaline technology. This process removes bacteria, viruses, heavy metals, and chemicals while retaining essential minerals.

The filter lifespan depends on water quality and usage. Generally:

  • Pre Filter – Every 2-3 Months
  • RO Membrane – Every 12-24 months
  • Sediment & Carbon Filters – Every 6-12 months
  • UF/UV Filters – Every 12 months
    regular servicing helps maintain optimal performance.